Privacy Policy

Last updated: November 1, 2025

At VerveVideos ("we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Payment information (processed securely by our payment providers)
• Content you create (prompts, images, videos)
• Communications with us (support requests, feedback)

Information Collected Automatically

When you use our services, we automatically collect:

• Device information (browser type, operating system)
• Usage data (features used, videos generated, time spent)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues
• Train and improve our AI models (with your consent)

Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants, auditors)
• Law enforcement when required by law
• Business partners with your consent

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where required by law.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Port your data to another service
• Opt out of marketing communications
• Withdraw consent for data processing

Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@vervevideos.com